Privacy Policy
Last updated: February 2026
Promise School (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information of users (“you”, “your”). This Privacy Policy explains how we collect, use, store, and protect your data when you use the Promise School mobile application and related services.
Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Email address
- Phone number
- Student / Guardian information (if applicable)
Account & Usage Information
- Login credentials (encrypted)
- App usage activity
- Device information (OS version, app version)
Educational Data
- Class, course, or academic information
- Attendance or performance-related data (if applicable)
How We Use Your Information
We use your data to:
- Create and manage user accounts
- Provide school-related services and features
- Communicate important updates or notices
- Improve app functionality and user experience
- Ensure platform security and prevent misuse
Data Sharing
We do not sell or rent your personal data. Your information may be shared only:
- With authorized school administrators (where applicable)
- To comply with legal obligations
- With service providers strictly for app operation (e.g., hosting, email services)
Data Security
We implement reasonable technical and organizational measures to protect your data, including:
- Secure servers
- Encrypted communication
- Access control mechanisms
However, no system is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your data only as long as:
- Your account is active, or
- Required for legal, academic, or operational purposes
You may request deletion at any time (see Section 7).
Children's Privacy
Promise School is designed for educational use. Where users are under the age of 18, data is handled with additional care and under the responsibility of parents or educational institutions, where applicable.
Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your account and associated data
Account Deletion
Users can request full account and data deletion by contacting us at the email address below or through the in-app account settings. For full details, see our Account & Data Deletion Policy.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be reflected on this page with an updated revision date.
Contact Us
If you have any questions or concerns about this Privacy Policy, contact us at:
App
Promise School